Privacy Policy

We are committed to protecting and respecting your privacy. This Privacy Policy (this “Policy”) describes how we collect, use and disclose personal information of users of our services, including our Website (our “Site”). Please read this Privacy Policy carefully.

By using our Site, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, do not use our Site. Your use of our Site for the limited and exclusive purpose of reviewing this Policy does not constitute your agreement to this Policy unless you make further use of our Site. This Policy may be updated from time to time.

This Policy describes:
• The personal information we collect
• How we collect such information
• How such information is used
• How such information is shared
• How you can contact us

INFORMATION WE COLLECT

We and our third-party service providers may collect and process the following types of personal information about you:
• Name
• Phone number
• Email address
• Social network profile information
• Information we collect when you use our Site, such as your domain name, Internet protocol (IP) address, mobile device model, Internet service provider, Site access times, websites that referred you to us and web pages within our Site that you visit
• Information you communicate to us through our Site, our social media pages or through other means

HOW WE COLLECT INFORMATION

We and our third-party service providers may collect personal information as follows:

• We may collect information you provide when you use our Site, including when you fill in forms on our Site, subscribe to any of our services, complete a survey on our Site, post material to our Site or download content from our Site.
• We may collect information you provide when you contact us by phone, email, text message or messaging application on social media.
• We may collect social network profile information that you have made publicly available through your social network account settings if you choose to access our social media pages or connect or otherwise link to our Site with your own social media page. We also may collect customers’ and public feedback on social media.
• Our Site may use cookies, tracking pixels and other similar technologies to collect information about visitors to our Site. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. A tracking pixel is a graphic that is loaded when a user visits a website or opens an email and is used to track certain user activities.

HOW WE USE THE INFORMATION COLLECTED

We and our third-party service providers may use information collected to:
• Operate, maintain and improve our Site.
• Conduct analytics to help us better understand our customers and improve our products and services.
• Process and manage purchases made by you.
• Respond to your customer service inquiries, post your comments related to our products and services on our social network pages and take other actions in response to your questions, comments or Site activity.
• Communicate with you about special offers, services and promotions that may be of interest to you.
• Help us develop, customize, deliver, support and improve our services.
• Allow you to participate in interactive features of our service when you choose to do so.
• Notify you about changes to our service.
• Conduct market research in order to serve targeted advertisements.

We and our third-party service providers may use the information collected from cookies, tracking pixels and other similar technologies to target advertising to you personally, through online and offline methods including email, display media, video media and direct mail. You may opt out of receiving direct mail from us or our third-party service providers by clicking here. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

When you log in to or visit our Site, your IP address may be combined with other de-identified data (such as a hashed, non-readable email or postal address) and such information may be used by third-party service providers to send ads and materials to you based on your preferences, interests and attributes. Such information may also be combined with aggregate information collected from other users or sources and used by third-party service providers to conduct market research and to better target their advertising. Although you may not opt out of receiving online advertisements generally, you may find out how to opt out of having your online behavior collected by third-party advertisers for advertising purposes. You may visit each ad network’s website individually to opt-out and review their privacy policies, or you may visit the Digital Advertising Alliance’s opt-out website at http://www.aboutads.info/ or the Network Advertising Initiative’s opt-out website at http://networkadvertising.org/.

HOW WE DISCLOSE THE INFORMATION COLLECTED

We and our third-party service providers may share your personal information under the following circumstances:
• We may share your personal information with any member of our group of companies (our subsidiaries and our ultimate parent company and its subsidiaries).
• We may share your personal information with companies that provide services to us, such as credit card processors, website hosts, email vendors and other companies that help us provide our services or our Site.
• We may disclose your personal information in response to legal process, when required to comply with laws, to combat fraudulent or criminal activity, to enforce our agreements, corporate policies and the terms of use of our Site, and to protect the rights, property and safety of our business, our employees, agents, customers or others.
• We may share technical data that we collect about your browsing habits and your device (such as data collected via our cookies, tracking pixels and similar technologies, as discussed above) with third-party service providers and other advertising companies. This enables them and us to better target ads to you and other consumers.

HOW TO CONTACT US

If you have any questions, comments or requests regarding this Policy, please contact us using the contact information shown on our Site.

Quality Guarantee Policy

We are dedicated to your satisfaction and providing the best care for our patients. Our highly trained team is focused on quality and long term success in everything we do. All restorations placed in our office is automatically covered by our one year guarantee for damage or defect of service or product. We will repair or replace any restoration and oral appliance (fillings, crowns, bridges, implants, dentures, partial dentures, onlay, inlay, veneers, nightguards, retainers, sleep apnea appliance). There is no better investment than in your health and we respect the commitment you have made to improve your well-being. You can rest assured that the care you receive will be of the highest quality and we will stand behind our work.
In order to keep this coverage valid, we ask that you follow certain guidelines to help us keep your teeth looking and feeling great:
Maintain continuing care – your teeth and restorations need regular checkups and cleaning to properly maintain its health and catch problems at an early stage. If you do not follow the recommended periodic checkup appointments we cannot guarantee the outcome.
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Quality Guarantee Policy

Maintain proper home care – Brush, floss and maintain proper home care instructions from your doctor to ensure the longevity of your restorations. Your doctor may recommend the use of a Nightguard to protect your teeth if signs of grinding is detected.
Complete all recommended treatment – in order for us to ensure the quality and longevity of our work, all recommended treatment related to that tooth must be completed. For example, a broken tooth may have a filling placed as an emergency treatment to stabilize the tooth for a while until the recommended treatment of a crown can be done. If the recommended treatment (crown) is not completed, we cannot guarantee the success of the interim treatment (filling) done on that tooth.
This coverage does not apply in a few situations, including:
Lost oral appliances are not covered by our replacement guarantee. The original oral appliance must be returned to us upon delivery of the replacement appliance.
If you elect to go with a treatment NOT recommended by our doctor. You will be informed BEFORE treatment that the procedure will not be covered due to the higher than acceptable risk of failure of your treatment choice.

If you approve of the esthetics of the restorations on delivery, but changed your mind about its look/color afterwards. You will be given every opportunity to change and approve the appearance of any restoration before delivery and we will not complete a case if you are unhappy with it for any reason.
For anyone looking for a more comprehensive warranty we also offer a 5 year warranty through a company called Dental Warranty, a one of a kind nationwide patient smile protection program. For a fee, you may elect to purchase a “No cost, No Fault” coverage through Dental Warranty that will protect your investment for 5 years, anywhere in the country with any provider. This means you will receive 100% of the original value of the treatment to use towards a repair or replacement for any type of damage. Best of all, this coverage will follow you no matter where you go. So if you move to another state or break a crown while on vacation, you can have the treatment done at any dental office in the country and receive the full value of your original treatment from Dental Warranty. You can feel safe knowing that your investment is protected no matter what happens or wh

Where Art meets Science to create Beautiful Smile